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Terms of Service

RENTAL GEAR TERMS OF SERVICE AGREEMENT
Overland 4 Heroes LLC dba Built to Roam Rental Co.

This Rental Gear Terms of Service Agreement (“Agreement”) is entered into by and between Overland 4 Heroes LLC, doing business as Built to Roam Rental Co. (the “Lessor”), and the undersigned renter (the “Lessee”), for the rental of camping and overlanding equipment (the “Gear”).

By clicking “I accept the Terms of Service” or any similar confirmation button, Lessee acknowledges and agrees to be legally bound by the terms and conditions set forth in this Agreement, regardless of whether the terms have been read in full.

1. Reservation and Payment Terms

1.1 Gear Reservation: Quotes and proposals do not guarantee availability. Gear is reserved only upon receipt of full payment via valid credit card transaction.
1.2 Payment Method: All payments must be made by credit card. No other payment methods are accepted unless otherwise agreed in writing.

2. Delivery of Rental Gear

2.1 Commencement of Rental Period: The rental period begins upon either (a) delivery of the Gear to the Lessee’s designated address, or (b) the first attempted delivery, whichever occurs first.
2.2 Inspection and Notification: Upon delivery, Lessee must inspect the Gear and immediately notify Lessor of any missing or damaged items via email to info@builttoroamrentalco.com. Notification must include photographs of the packaging, contents, and any damage.
2.3 Delivery Protocols:

  • Items including kayaks, fridges, propane tanks, and tire carriers require in-person acceptance by the Lessee or an authorized representative.

  • All other gear may be delivered without recipient presence. A delivery photo will be sent to the phone number listed on the order.
    2.4 Responsibility Upon Delivery: Once delivered (with or without Lessee present), Lessee assumes full responsibility for the Gear until it is retrieved and confirmed by Lessor on the agreed return date.
    2.5 Waiver of Claims: If no issues are reported within 24 hours of delivery, Lessee waives any claims for missing or damaged items and assumes full liability thereafter.

3. Use and Maintenance of Gear

3.1 Permitted Use: Gear must be used solely for its intended purpose and in accordance with manufacturer guidelines.
3.2 Maintenance: Lessee shall maintain the Gear in good condition and return it in the same state as received, excluding normal wear and tear.
3.3 Alterations: No alterations, repairs, or modifications may be made without prior written consent from Lessor.

4. Damage, Loss, or Theft

4.1 Notification Requirement: Lessee must immediately notify Lessor of any damage, loss, or theft of Gear during the rental period.
4.2 Liability for Damaged or Lost Gear: Lessee is financially responsible for the full repair or replacement cost of any damaged, lost, or stolen Gear.
4.3 Late Return Consequences: Late returns are subject to penalties as set forth in Section 5 below. Gear not returned within four (4) days after the due date will be deemed lost or stolen, and Lessee may incur additional charges, including compensation for lost rental revenue.

5. Late Fees

5.1 Daily Penalties: Gear returned past the agreed due date will incur a late fee equal to 25% of the total rental order per day, for up to four (4) days.
5.2 Abandonment: If the Gear is not returned within four (4) days of the due date, it shall be deemed abandoned or stolen, and additional replacement and recovery costs will apply.

6. Return of Gear

6.1 Condition Upon Return: Upon pickup or return, all Gear must be in satisfactory condition, excluding reasonable wear and tear.
6.2 Return Location: Gear must be made available for pickup at the original delivery address unless alternative arrangements are agreed upon in writing by both parties.
6.3 Final Inspection: Lessor will conduct an inspection upon return. Lessee may be liable for cleaning, repair, or replacement costs resulting from excessive wear, damage, or misuse.

7. Indemnification and Liability

Lessee agrees to indemnify, defend, and hold harmless Overland 4 Heroes LLC d/b/a Built to Roam Rental Co., its officers, agents, and employees, from and against all claims, demands, liabilities, losses, damages, or expenses (including attorney’s fees) arising out of or related to the Lessee’s possession, use, or operation of the Gear.

8. Insurance

Lessee is solely responsible for obtaining insurance coverage to protect against damage, loss, or theft of the Gear during the rental period. Lessor reserves the right to request proof of such insurance coverage.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law provisions.

10. Termination and Cancellation

10.1 Termination by Either Party: Either party may terminate this Agreement by providing written notice at least forty-eight (48) hours prior to scheduled delivery.
10.2 Immediate Termination by Lessor: Lessor may terminate this Agreement immediately if Lessee violates any term herein.
10.3 Restocking Fee: Cancellations made less than forty-eight (48) hours prior to scheduled delivery are subject to a 15% restocking fee.

11. Entire Agreement

This Agreement constitutes the entire understanding between the parties with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral.

Acknowledgement

By clicking “I accept the Terms of Service” or equivalent, Lessee affirms that they have read, understood, and agree to be bound by the terms and conditions of this Rental Gear Terms of Service Agreement.